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Knowledge Center

​The ARN has 17 years' worth of experience building peace. One of our lessons learned during these years is that "knowledge is one of the most valuable assets of our work". In this section, you will find relevant knowledge about the Reintegration Process, as well as Disarmament, Demobilization and Reintegration (DDR) and Peace Building in Colombia.  

AGENCY FOR REINCORPORATION AND NORMALIZATION

ARN HEADQUARTERS

Address: Carrera 9 No. 11 - 66 
Zip Code: 110221
PBX: (+571)443 0020.
Correspondence: Mon - Fri 8:00 a.m. - 4:00 p.m., Fl. 2

Telephone Assistance - Bogotá + 57 (1) 443 0020
    Call Center Hours of Operation:
  • Mon - Fri from 8:00 a.m. - 6:00 p.m.
  • Saturdays 8:00 a.m. - 1:00 p.m.
Fax (+571)443 0020. Option 5
National TOLL Free Number: 01 8000 911516
Cell Phone #516 Claro and Movistar

Attention to Citizen's Chat
Mon - Fri from 8:00 a.m. - 6:00 p.m.
Saturdays 8:00 a.m. - 1:00 p.m.

Call us toll free here
Mon - Fri from 8:00 a.m. - 6:00 p.m.
Saturdays 8:00 a.m. - 1:00 p.m.
Customer Service

Transparency and access to public information
Requests, Complaints, Claims, Suggestions and Reports (RCCSR)
Attention to Citizens
Judicial Notifications
ARN Regional Headquarters
Frequently Asked Questions

E-mail:
atencion@reincorporacion.gov.co

Judicial Notifications:
buzondenotificacionesjudiciales@reincorporacion.gov.co

Links of Interest

Contact with Officials
Information security and personal data protection policies
Privacy Notice
Open Data Open License