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Privacy Notice

The Colombian Agency for Reintegration, in compliance with Law 1581 of 2012 and other concordant regulations, is responsible for the processing of your personal data.

The personal data requested by ACR will be used for the following purposes:

  • Provide information about the services offered by ACR
  • Invite to events and training sessions, courses or seminars organized by ACR
  • Profile our users and evaluate the services provided by ACR
  • Develop the procedures and services that are under the charge of ACR, in the exercise of its functions

As the owner of the information, you have the right to know, update and rectify your personal data and, only in appropriate cases, to delete or revoke the authorization granted for its treatment.

If you want to contact the entity about information related to personal data protenction, read the website of the Colombian Agency for Reintegration (Contact Us option), call us toll free by clicking here. Also, contact us free of charge from a landline at (+ 57-1) 018000911516 or from a Claro or Movistar mobile # 516 cell phone (service from Monday through Friday from 8:00 a.m. to 6:00 p.m. and Saturdays from 8:00 a.m. 1:00 pm). In addition, access citizen service chat or acces our System of Registry of Petitions, Complaints, Claims, Suggestions or Reports (PQRS-D).

Date: May, 2016