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Inicio > Colombian Reintegration Agency (ACR) Main Portal > Agency > Head of the Information Technology Office


Oficina de Tecnologías de la InformaciónMarcela Ramírez Vélez

Head of the Information Technology Office

Computer Engineer with a grad degree in Business Administration. She has served as Head of Systems and Director of ICFES Institute – National Testing Service. From her position in this agency, Ramírez Vélez supported the arrival of Internet in Colombia. Ramírez Vélez has also served as IT Manager at Universidad del Rosario; Advisor and Consultant to private companies and Chief of Informatics of the National Planning Department. In addition, she served as the Technical Secretary of the Investment Subcommittee, under the Technical Committee and technical support of COINFO. She has been with ARN as Head of the Information Technology Office since January 13, 2015.

AGENCY FOR REINCORPORATION AND NORMALIZATION ARN HEADQUARTERS
Address: Carrera 9 No. 11 - 66 - Bogotá, Colombia.
Zip Code: 110221
PBX: +57 601 4430020.
Correspondence: Mon - Fri 8:00 a.m. - 4:00 p.m., Fl. 2

Telephone Assistance - Bogotá: +57 601 4430020.
Call Center Hours of Operation:
Mon - Fri from 8:00 a.m. - 6:00 p.m.
Saturdays 8:00 a.m. - 1:00 p.m.

Fax: +57 601 4430020 - Option 5
National TOLL Free Number: 01-800-091-1516
National TOLL Free Number: 01-800-091-1516
Cell Phone #516 Claro and Movistar

Attention to Citizen's Chat
Mon - Fri from 8:00 a.m. - 6:00 p.m.
Saturdays 8:00 a.m. - 1:00 p.m. Call us toll free here
Mon - Fri from 8:00 a.m. - 6:00 p.m.
Saturdays 8:00 a.m. - 1:00 p.m.
Customer Service
Transparency and access to public information

Requests, Complaints, Claims, Suggestions and Reports (RCCSR)

Attention to Citizens

Judicial Notifications

ARN Regional Headquarters

Frequently Asked Questions

E-mail: atencion@reincorporacion.gov.co

Judicial Notifications:
buzondenotificacionesjudiciales@reincorporacion.gov.co

Anti-corruption E-mail:
soytransparente@reincorporacion.gov.co
Links of Interest
Contact with Officials | Information security and personal data protection policies | Privacy Notice | Open Data Open License